At Finsha Shoes, we strive to provide accurate and detailed images of all our products to ensure you know exactly what you're purchasing. While the shoes you receive will match the product shown in the pictures, please note that slight variations in color or texture may occur due to lighting, screen settings, or the manufacturing process. Rest assured, we are committed to delivering high-quality products that reflect the style and design you see online. If you have any concerns, feel free to reach out to our customer service team. We're here to help!

We want you to be completely satisfied with your purchase. If you need to return an item, please follow these simple steps:

1. Check our Return Policy: Ensure your item is eligible for return. Our policy allows returns within  3 days from the date of delivery. The item must be unworn, unused, and in its original packaging.

2. Request a Return Authorization: To begin the return process, please contact our customer service team at 0300-1900966, providing your order number and the reason for the return.

3. Ship the Item Back: Once your return is approved, you will receive instructions on how to return the shoes. You will need to ship the item back to us using a trackable shipping method. Please make sure the shoes are securely packed to avoid damage during return transit.

4. Refund or Exchange: After we receive the returned item, we will process your refund to the original payment method, or if you prefer, we can offer an exchange for a different size or style.

If you have any questions or need further assistance, feel free to reach out to us! We're happy to help.

Thank you for your interest in our products! We understand how frustrating it can be when an item is out of stock. Rest assured, we are constantly monitoring inventory levels, and many of our out-of-stock items are restocked regularly.

If you’d like to be notified when a specific item becomes available again, we encourage you to sign up for back-in-stock notifications on the product page. Alternatively, feel free to reach out to our customer service team for more information on restock timelines.

We appreciate your patience and support!

Yes, we understand that you'd like to inspect your order before completing the payment. We allow you to open and check the contents of your parcel upon delivery. If you're satisfied with your purchase, you can proceed with the payment. If there's an issue with the order, please contact our customer service team immediately, and we'll assist you in resolving it. Your satisfaction is our priority!